Refund & Cancellation Policy
All Payment will be in advance.
If the customer chooses to cancel the appointment/service he will be entitled to a 100% refund on pending services/appointments
No refund is Applicable in the case of packages with applied coupon codes. For example: if you have booked a Physiotherapy for 5 days package worth 3500 in lesser amount by applying coupan code, you will not be entitled for refund for pending services.
Minimum TAT for cancelling an visit/appointment is 3 Hrs. Customer should inform the company at least 3 Hrs prior for cancellation of visit/appointment, if he/she fails to do so, the visit/appointment will be counted and you will be charged for the same.
Customers & Company can cancel the package with a 24 hours Pre-intimation to our customer support centre or by dropping an e-mail at [email protected] and claim the refund as per terms agreed with company .*
Company reserves all rights to accept or reject any claim.
- Use of Demographic and Profile Data
We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.
- Collection of Personally Identifiable Information
We collect personally identifiable information (name, phone number, email, location etc.) from you when you request for a service. We do not for any reason whatsoever disclose/share your Personal Identifiable Information to any entity.
- Data Security
When handling Personal Data, we protect information from any misuse, loss, disclosure, alteration, unauthorized access and deletion. We also use industry standard firewall, anti-virus and password protection.